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Passengers from Punta Cana endure two lengthy delays on trip home

MANCHESTER, N.H. —On Tuesday night, a travel nightmare was finally over for dozens of passengers.

A Delta flight has been trying to get to New York City since Monday. But bad weather and turbulence caused two diversions – including one in Manchester.

Roughly 90 people were on that plane that finally landed tonight in New York City.
But dozens from the flight that landed in Manchester found other ways to get home.

After more than 24 hours of delays and multiple flights, Lauren Karasek had enough of flying.

“We really decided that we didn’t want to get on another airplane so we booked some train tickets,” Karasek said.

She took an Amtrak train to get home to New York City.

The journey began Monday afternoon on a Delta flight bound for John F. Kennedy International Airport in New York.

It left Punta Cana, Dominican Republic, with 159 passengers but was diverted to Manchester-Boston Regional Airport because of poor weather in New York.

“When we found out that we were low on fuel and had to go ahead and be diverted, and we were told that we were being diverted to Manchester, which of course surprised everyone on board,” said Karasek.

People stayed overnight in Manchester and were supposed to land at JFK today – but once again, the plane couldn’t land.

This time, the flight was diverted to Boston. Karasek said it was a bumpy ride.

“We attempted to land twice in 60-mile-per-hour winds,” she said. “I’m not usually a nervous flyer, but it really got to me, and had to take some Dramamine. We had some people with some stomach issues. A couple folks had to have oxygen administered in the air.”

After that turbulence, Karasek and her friends bought train tickets. But the headache didn’t end there.

“We’ve had some delays on the train, too, but a much more pleasant ride,” she said. “We’ve had some downed tree lines on train tracks as well.”

The Delta flight from Boston to JFK finally landed around 8 p.m. on Tuesday.

Karasek said the flight crew was great throughout the process, but she hopes the airline compensates her.

“We do look forward to hopefully hearing from Delta, and hopefully at least getting compensated for the money we’re out of pocket,” she said.

Karasek said Delta has offered more than 12,000 SkyMiles so far to each passenger, but she said that wouldn’t pay for a flight to Punta Cana.

Passengers who finally landed in New York were grateful the long journey was over.

“It’s been 28 hours of traveling for a three-and-a-half-hour flight,” said Rick Lipset.

“They handled it beautifully, they were as accommodating as possible and friendly,” said Corie Buonnano. “They were going through it with us, and they put on that stoic face and did what they do every day, but did it today better than ever.”

“I told the captain, ‘Thank you for keeping us safe,’” said Leonard Garcia. “He was very professional, and thank God he was an experienced pilot.”

Delta said the safety of its customers and crew members is its top priority.

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Category: DR News |

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Last updated December 8, 2016 at 12:39 AM
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