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Electricity companies returning money to consumers

The Electricity Superintendence (SIE) via the Office of the Protection of Retail Consumers (Protecom) has ordered RD$3,807,200 to be returned to 664 clients who had made claims.

According to a press release, the Southern Electricity Distribution Company (EdeSur) has been ordered to pay RD$818,333 to 251 users, the Northern Distribution Company (EdeNorte) was ordered to return RD$1,757,525 to 231 users, and EdeEste in the east RD$611,342 to 182 clients.

Protecom director Julio Rosario says that in November 2016, they responded to 3,370 claims, the majority for high bills (95%), 4% for acts of irregularity and the remaining one percent for other reasons.

Source: DR1, Elcaribe

Dec 14, 2016

Category: DR News |

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Last updated January 14, 2018 at 12:43 AM
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