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Expedia’s $43 Rate At New Punta Cana Resort Too Good To Be True?

Expedia is so sure of its travel prices that it offers a best-price guarantee that matches any lower price found within 24 hours of booking. It refunds the difference and issues a $50 travel coupon.

But what happens when a traveler books a trip to a Caribbean resort through Expedia, then finds out, months later, that the resort is increasing the nightly rate by more than 500 percent?

What about the confirmation?

Michael Pelletier of Manchester knew he found a great deal, almost too good, when he booked a trip last Labor Day weekend at the soon-to-be-opened Breathless Punta Cana Resort & Spa in the Dominican Republic for $42.67 a night for a six-day stay in October 2014. Thank you, Expedia.

“I know this seems really low,” says Pelletier, “but with the resort not being opened yet and these rooms having two double beds, we figured that they wanted to fill the rooms and this was great deal.”

It was so great that Pelletier and his wife, Cathy, told family and friends about it. Soon, four more couples booked similar rooms at the same price.

“We purchased the rooms through Expedia for the six-night stay,” says Pelletier, “and they emailed us three times with our confirmation that everything was all set.”

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Category: DR News |

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Last updated March 25, 2017 at 5:40 PM
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