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Companies say that nearly 60% have validated pre-paid phone lines

SD. In spite of the campaigns by the telephone companies so that their clients validate their pre-paid phones, there are many that have still not confirmed their personal information.

Eduardo Valcarcel, a member of the Dominican Association of Telecommunication Companies (Adomtel) and VP for Communications and Institutional Relations of Orange Dominicana, reported yesterday that barely between 50% and 60% of the lines have been validated.

There are more than 7 million pre-paid phones in the country, so that they estimate that around some three million cell phone users still have to validate their identity. In the specific case of the Orange Dominicana phone company, 63% of their pre-paid clients have carried out the validation process.

According to Valcarcel, the company has had difficulties with the process due to the congestion of its web pages that received large numbers of clients that wanted to validate at the same time. In spite of the slowness which this congestion supposes, the Orange executive said that they are taking corrective measures so that the system functions at full capacity. “Our company is 100% dedicated to this validation process for some three or four days…”

“We are deeply involved in achieving the validation as fast as possible,” he made clear during an operation carried out yesterday in the main office of Orange.

Last Thursday was the deadline for the telephone companies to comply with the resolution of the Dominican Telecommunications Institute (Indotel) that orders the suspension of the service to clients that were not validated. Resolution 027-14 gives a 90 day period with the suspended lines before they proceed to cancel the account definitively.

In the cases of persons who, in spite of not having made the validation, their lines continue operating, Valcarcel warned that these will be suspended in 15 days, at the latest. He issued a call to those clients to validate their numbers, whether it was through telephone messages, on the webpage or in person at any of the offices.

During a trip carried out yesterday to some of the client service offices, the reporters noted a considerable reduction in the flow of persons that came to carry out the validation, in comparison to previous days when there were long lines.

Source: DiarioLibre

Category: DR News |

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Last updated October 24, 2016 at 6:05 PM
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